Nashua Nutrition is closing: what changes
After 25 years, Nashua Nutrition is closing on Friday, December 4, 2026. Where this notice and the policy below disagree, this notice applies.
- Last day to order: Monday, November 30, at 11:59 PM Eastern. From December 1 the store no longer takes orders.
- All sales are final, including orders placed before November 2. No returns, no refunds and no exchanges. An order that has not shipped yet can be cancelled with a full refund. If an item you ordered was out of stock, we ship the rest of your order and refund that item. If an order arrives wrong or damaged, please call us at 1-800-649-1374. Because we are closing, there is a good chance we won't have the item left to replace it.
- Closing sale: 35% off everything through November 26, applied automatically at checkout with no code. Excludes the insulated shipping box with ice packs and the 24 oz shaker bottle. While supplies last.
- Free shaker: a free 24 oz shaker bottle is added to your cart automatically on orders over $99 after the sale discount, while supplies last.
- Shipping: orders over $79 after discounts still ship free within the contiguous US; under $79, standard shipping is $9.95.
- Subscribe & Save: the last charge is Monday, November 23. After that, we will cancel every subscription for you. You do not have to do anything. You can also cancel any time before then in your account.
- Support: 1-800-649-1374, Monday to Thursday 9 to 4 and Friday 9 to 3 Eastern, or support@nashuanutrition.com, through Friday, December 4 (closed Thanksgiving, Thursday, November 26). After that, we are closed and can no longer help with orders.
Thank you for trusting us with something so personal for so long.
We plan to ship every order placed by November 30 before we close. We're busier than usual, so please allow a little extra time.
Quick answer
You can ship to all 50 U.S. states and Canada. U.S. orders over $79 (after discounts) ship free with standard shipping to the contiguous 48 connected states only. U.S. orders under $79 ship for $9.95 with standard shipping. If you want faster delivery, you can choose an upgraded shipping option at checkout and pay the difference.
Where you can ship
- United States: All 50 states
- Canada: Yes
Free shipping and upgrades
- Free shipping covers standard shipping to the contiguous 48 connected states only.
- If you choose an expedited or upgraded option at checkout, you pay the extra cost.
- For some destinations (especially Alaska and Hawaii), you may see fewer standard options and more upgraded options at checkout.
Shipping charges
| Destination | Standard shipping | Upgraded options | How it ships |
|---|---|---|---|
| U.S. (48 contiguous states) | Free over $79 (after discounts) $9.95 under $79 |
Available at checkout (extra cost) | UPS Ground or USPS Priority Mail (unless otherwise noted) |
| Alaska and Hawaii | Shown at checkout (options and pricing vary) | May be recommended for faster delivery (extra cost) | Carrier options show at checkout |
| Canada | Actual carrier cost (shown at checkout) | May be available at checkout (extra cost) | Carrier options show at checkout |
Note: Delivery time estimates can change due to weather, carrier volume, and other delays. The day the carrier picks up your package is not counted as a transit day.
Delivery days
Carriers typically deliver Monday-Friday. Saturday delivery may be available in some areas, depending on the carrier and service level you choose.
PO boxes
- UPS cannot deliver to PO boxes.
- If you enter a PO box, we ship your order via USPS when available.
Signature delivery
- UPS shipments may ship without a signature unless your order value is over $300.
- If you want a direct signature, add a note at checkout requesting it.
- If you do not request a direct signature, the carrier may leave your package at the delivery address.
When your order ships
- Orders placed by 2:00 PM Eastern Time typically ship the same business day (exceptions may apply).
- Orders can be placed until Monday, November 30, at 11:59 PM Eastern.
- Orders placed after 2:00 PM Eastern Time typically ship the next business day (exceptions may apply).
- Weekend and holiday orders typically ship the next business day after the weekend or holiday (exceptions may apply).
Unexpected closures, staffing limits, or inventory issues can sometimes delay processing.
Tracking your order
- We email your tracking number the evening your order ships.
- Make sure your email address in your account profile is current.
- You can also view tracking in your account by opening your order details.
Delivered packages
If you request a direct signature, the carrier will attempt delivery based on their rules. If you do not request a direct signature, the carrier may leave the package at your address. After tracking shows delivered, we cannot cover loss or damage caused by theft, weather, animals, or other delivery-location issues.
Refused or unclaimed packages
Because we are closing, all sales are final. We can't refund a refused or unclaimed package.
Wrong address
- If you contact us before delivery, we may be able to reroute the package. Carrier fees may apply.
- If your order returns to us due to an address error you entered, all sales are final and we can't refund it.
- If your package is delivered to the wrong address due to an address error you entered and it cannot be recovered, we cannot issue a refund.
- If we made the addressing mistake, please call us at 1-800-649-1374. Because we are closing, there is a good chance we won't have the item left to replace it.
Canada orders and customs
- All prices are listed in U.S. dollars. Your card issuer sets the exchange rate on your statement.
- You are responsible for any duties, taxes, or fees that may apply. We do not collect these at checkout and we cannot predict the total.
- Carrier customs processing can add time beyond the estimated transit window.
- We report the exact sale amount on customs forms. We cannot mark packages as gifts or undervalue orders.
- If a package is seized by customs, we cannot issue a refund, even if it comes back to us.
- If a package is not deliverable, we cannot issue a refund, even if it comes back to us.
Need help?
- Phone: 1-800-649-1374
- Email: support@nashuanutrition.com
- Contact us
- Coupons & Rewards
- FAQs
Policy note: Shipping policies may change at any time without notice.
Frequently Asked Questions
Shipping FAQs
Free shipping covers standard shipping on qualifying U.S. orders over $79 after discounts. It applies to the contiguous 48 states only. If you choose an upgraded option at checkout, you pay the extra cost.
Yes. You can choose expedited or upgraded shipping at checkout. Upgrades cost extra even if your order qualifies for free standard shipping.
Yes. We ship to all 50 U.S. states. For Alaska and Hawaii, checkout may show different options and an upgraded service may be recommended for faster delivery.
Yes. Canada shipping is charged at actual carrier cost and shown at checkout. You may also need to pay duties, taxes, or fees set by your country and carrier. All prices are listed in U.S. dollars.
No. We currently ship to the United States and Canada only.
Yes. UPS cannot deliver to PO boxes, so PO box orders ship by USPS when available.
Orders placed by 2:00 PM Eastern Time usually ship the same business day. Orders placed after 2:00 PM ET usually ship the next business day. Weekend and holiday orders typically ship the next business day after the weekend or holiday. Exceptions may apply.
We email your tracking number the evening your order ships. Make sure your email address in your account is current. You can also view tracking in your account by opening your order details.
Sometimes. Contact us as soon as possible. If a reroute is possible before delivery, the carrier may charge a fee. Contact our support team right away if you need to update your address.
Check around your entry, mail area, and with neighbors first. Then contact the carrier directly with your tracking number. If you still need help, contact our support team and we will review what we can on our end.
A signature is not required for most shipments. Orders over $300 may require a signature. If you want a direct signature, add a note at checkout requesting it.
We are not restocking. If an item you ordered was out of stock, we ship the rest of your order and refund that item.
Choose a delivery location where someone can bring the package inside quickly. If you want to reduce time in transit, consider an upgraded shipping option with an insulated box and ice packs at checkout.